You have fifteen (15) working days from the receipt of your product/s to exercise your right of withdrawal without having to state a reason, and without penalty, except for Discovery Sets, which are non-returnable and non-refundable.

Returns, exchanges and refunds will only be accepted when the product/s conserve their original packaging (unbroken plastic seal of the box, samples, accessories that are not engraved/personalized, instructions, etc.). Returns must enclose a copy of the purchase invoice.

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For further information about returns and refunds, please check our Terms and Conditions.

To manage a return or exchange, please contact us at contact@wilgermain.com